MSP Services (V0.3.3)

Documentation for Dashboard API

Ruckus Network Technical Documents

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Overview

URL

http://support.ruckuswireless.com

Support Team

support@ruckuswireless.com

License

RUCKUS Cloud Privacy Policy

Servers

RUCKUS One API host for North American region.

https://api.ruckus.cloud/

RUCKUS One API host for European region.

https://api.eu.ruckus.cloud/

RUCKUS One API host for Asian region.

https://api.asia.ruckus.cloud/

Managed-Tenant Operations

Operations

Managed Brand Operations

Operations

Brand Settings

Operations

Deprecated

Operations

DeprecatedDeprecated

Request

The following method will be removed no sooner than 09/08/2025. The following URL PUT /tenants/{tenantId}/admins/{adminId} can be used for this content.

Path

customerIdstringrequired

Tenant Id of the MSP EC administrator to be updated.

adminIdstringrequired

Admin Id of the MSP EC administrator to be updated.

Bodyapplication/jsonrequired

emailstring[ 0 .. 255 ] charactersrequired

The email address of the MSP EC administrator.

Example: "john.wang@sampledomain.com"

user_namestring or null[ 0 .. 255 ] charactersrequired

The user name of the MSP EC administrator.

Example: "JohnWang or john.wang@sampledomain.com"

full_namestring or null[ 0 .. 255 ] characters

The full name of the MSP EC administrator.

Example: "John Wang"

first_namestring or null[ 0 .. 64 ] charactersrequired

The first name of the MSP EC administrator.

Example: "John"

last_namestring or null[ 0 .. 64 ] characters

The last name of the MSP EC administrator.

Example: "Wang"

application/json

{
  "email": "john.wang@sampledomain.com",
  "user_name": "JohnWang or john.wang@sampledomain.com",
  "full_name": "John Wang",
  "first_name": "John",
  "last_name": "Wang"
}

Responses

No Content

Bodyapplication/json

Response

application/json

null

DeprecatedDeprecated

Request

The following method will be removed no sooner than 09/08/2025. The following URL DELETE /tenants/{tenantId}/admins/{adminId} can be used for this content.

Path

customerIdstringrequired

Tenant ID of the MSP-EC administrator to be deleted.

adminIdstringrequired

Admin Id of the MSP-EC administrator to be deleted.

No request payload

Responses

No Content

Bodyapplication/json

Response

application/json

null

DeprecatedDeprecated

Request

The following method will be removed no sooner than 09/08/2025.

No request payload

Responses

Bodyapplication/jsonArray [

msp_labelstring

The MSP label.

Example: "msp-label"

namestring

The name of MSP-EC account.

Example: "Acme Sales"

street_addressstring or null

The street address of MSP-EC account.

Example: "350 West Java st"

statestring or null

The state of MSP-EC account.

Example: "CA"

countrystring or null

The country of MSP-EC account.

Example: "US"

postal_codestring or null

The postal code of MSP-EC account.

Example: "95089"

phone_numberstring or null

The phone number of MSP-EC account.

Example: "650-123-4567"

fax_numberstring or null

The fax number of MSP-EC account.

Example: "650-123-9999"

citystring or null

The city of MSP-EC account.

Example: "Sunnyvale"

mapping_urlstring or null

The map URL of MSP-EC account.

Example: "https//map.gogle.com/zsdweews"

service_effective_datestring

The effective date of MSP-EC account.

Example: "2019-09-14 01:12:51Z"

service_expiration_datestring

The expiration date of MSP-EC account.

Example: "2020-09-14 01:12:51Z"

is_activestring or null

Active state of MSP-EC account.

Example: "true"

tenant_idstring

Tenant ID.

Example: "6173ca160495421c95be47b42b349067"

parent_tenant_idstring

Parent tenant ID.

Example: "6173ca160495421c95be47b42b349067"

tenant_typestring

The tenant type of the MSP EC administrator.

Example: "MSP, MSP_INTEGRATOR, MSP_INSTALLER"

account_idstring

Account ID.

Example: "_53997fe0-dffb-4bac-bcc1-e21c689a320f_kodzLWdS"

tierstring

Account ID.

Example: "_53997fe0-dffb-4bac-bcc1-e21c689a320f_kodzLWdS"

logo_urlstring

privacyFeaturesArray of objects(PrivacyFeatureResponse)unique

Privacy features

]

Response

application/json

[
  {
    "msp_label": "msp-label",
    "name": "Acme Sales",
    "street_address": "350 West Java st",
    "state": "CA",
    "country": "US",
    "postal_code": "95089",
    "phone_number": "650-123-4567",
    "fax_number": "650-123-9999",
    "city": "Sunnyvale",
    "mapping_url": "https//map.gogle.com/zsdweews",
    "service_effective_date": "2019-09-14 01:12:51Z",
    "service_expiration_date": "2020-09-14 01:12:51Z",
    "is_active": "true",
    "tenant_id": "6173ca160495421c95be47b42b349067",
    "parent_tenant_id": "6173ca160495421c95be47b42b349067",
    "tenant_type": "MSP, MSP_INTEGRATOR, MSP_INSTALLER",
    "account_id": "_53997fe0-dffb-4bac-bcc1-e21c689a320f_kodzLWdS",
    "tier": "_53997fe0-dffb-4bac-bcc1-e21c689a320f_kodzLWdS",
    "logo_url": "string",
    "privacyFeatures": [ … ]
  }
]

Admin Delegation Management

Operations

Resend email Invitation

Operations

Support Team assistance

Operations

Enable Support Team assistance

Operations

Disable Support Team assistance

Operations

Manage Firmware Upgrade Schedules

Operations

Tenant Delegation Management

Operations

Reactivation and Deactivation

Operations