# MSP Services Overview The MSP API provides comprehensive management capabilities for managing multiple MSP managed tenant accounts. This API enables you to manage tenant accounts, control administrator access, customize branding, and schedule firmware upgrades. The API is designed for managed service providers that manage multiple customer tenant accounts and need to control access delegation, branding customization, and device management operations. What This API Does - MSP Tenant Management: Create, retrieve, update, and delete MSP managed tenant accounts and configuration settings - MSP Tenant Queries: Query and retrieve MSP customer or tech partner data - MSP Administrator Access Control: Grant or revoke MSP administrator access with role based permissions, delegation capabilities, and cross tenant access control - MSP Tenant Activation Management: Control MSP tenant status including activation, deactivation, and temporary support team access for troubleshooting - MSP Branding Customization: Configure custom branding for MSP tenants including logo uploads and brand settings - MSP Firmware Upgrade Scheduling: Schedule and manage firmware upgrades across managed devices - MSP Tenant Delegations: Establish and manage delegation relationships between MSP accounts, technology partners, and customer tenants - MSP Administrator Delegations: Manage administrator assignments and access permissions for MSP tenant accounts - MSP Administrator Invitations: Send email invitations to MSP administrators for tenant access and onboarding Key Capabilities - Multi Tenant Operations: Manage multiple isolated MSP tenant accounts with independent configurations and administrator assignments - MSP Delegation Support: Support delegation between MSP accounts, integrators, installers, and tenant administrators - Role Based Access: Assign MSP administrators with specific roles and privilege groups for granular access control - MSP Tenant Management: Complete MSP tenant management from creation through deactivation and deletion - Support Access Control: Enable or disable temporary support team access to MSP tenants for assistance - Custom Branding: Upload and manage custom logos and branding configurations for MSP service delivery - Scheduled Upgrades: Configure firmware upgrade schedules with recurring or one time scheduling options for MSP managed devices - Query Capabilities: Retrieve MSP tenant data Authentication & Authorization This API uses bearer token authentication with role based access control. MSP administrators must have appropriate permissions to perform operations on tenant accounts and delegation relationships. Version: V0.3.3 License: RUCKUS Cloud Privacy Policy ## Servers RUCKUS One API host for North American region. ``` https://api.ruckus.cloud ``` RUCKUS One API host for European region. ``` https://api.eu.ruckus.cloud ``` RUCKUS One API host for Asian region. ``` https://api.asia.ruckus.cloud ``` ## Download OpenAPI description [MSP Services](https://docs.ruckus.cloud/_bundle/deprecated_apis/mspservice-0.3.3.yaml) ## Tenant Activation Management Supports the activation and deactivation of a managed tenant. Control support team access for managed tenants. ### Get Tenant Activation Status (deprecated) - [GET /mspCustomers/{customerId}/activationStatus](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/getmspecactivationstatus.md): Check whether a tenant account is currently activated or deactivated. This method will be removed no sooner than 08/31/2026. ### Disable Support Access (deprecated) - [DELETE /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/disableruckussupport.md): Revoke support team access to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Support Access Status (deprecated) - [GET /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/getruckussupportstatus_1.md): Check whether support team access is currently enabled or disabled for the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Enable Support Access (deprecated) - [POST /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/enableruckussupport.md): Grant support team access to assist with tenant account issues. This method will be removed no sooner than 08/31/2026. The following URL put /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Tenant Activation Status (deprecated) - [GET /mspCustomers/{customerId}/activationStatus](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecactivationstatus.md): Check whether a tenant account is currently activated or deactivated. This method will be removed no sooner than 08/31/2026. ### Disable Support Access (deprecated) - [DELETE /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/disableruckussupport.md): Revoke support team access to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Support Access Status (deprecated) - [GET /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getruckussupportstatus_1.md): Check whether support team access is currently enabled or disabled for the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Enable Support Access (deprecated) - [POST /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/enableruckussupport.md): Grant support team access to assist with tenant account issues. This method will be removed no sooner than 08/31/2026. The following URL put /tenantActivations/supportStatus/{tenantId} can be used for this content. ## Deprecated ### Get Tenant Activation Status (deprecated) - [GET /mspCustomers/{customerId}/activationStatus](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/getmspecactivationstatus.md): Check whether a tenant account is currently activated or deactivated. This method will be removed no sooner than 08/31/2026. ### Disable Support Access (deprecated) - [DELETE /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/disableruckussupport.md): Revoke support team access to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Support Access Status (deprecated) - [GET /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/getruckussupportstatus_1.md): Check whether support team access is currently enabled or disabled for the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Enable Support Access (deprecated) - [POST /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-activation-management/enableruckussupport.md): Grant support team access to assist with tenant account issues. This method will be removed no sooner than 08/31/2026. The following URL put /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Delegations (deprecated) - [POST /delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getdelegationsforviewlegacy.md): Get the list of customer delegations. This method will be removed no sooner than 08/31/2026. The following URL POST /delegations/query can be used for this content. ### Query Customer Data for MSP-EC (deprecated) - [POST /mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/querymspecs.md): Retrieves customer details for managed service providers end customers. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Query Inventory for MSP (deprecated) - [POST /msps/{mspTenantId}/ecInventories/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getdeviceinventory.md): View the list of networking devices installed in end customers venues. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/inventories/query can be used for this content. ### Query Technology Partners (deprecated) - [POST /techpartners/mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getmspecs.md): Retrieves the list of managed service providers end customers for technology partners based on the provided query parameters. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Add Designated Tenant Accounts (deprecated) - [PATCH /mspCustomers/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/assignmspectomultipletechpartner.md): Add or update MSP-EC account relationships with multiple integrator or installer accounts. This method will be removed no sooner than 08/31/2026. The following URL PATCH /tenantDelegations can be used for this content. ### Retrieve Tenant Delegations (deprecated) - [GET /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/getmspeclisttointegrator.md): Retrieve active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/tenantDelegations can be used for this content. ### Update Tenant Delegations (deprecated) - [PATCH /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/assignmspeclisttodelegated.md): Update active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/tenantDelegations can be used for this content. ### Assign Administrators (deprecated) - [PATCH /mspCustomers/mspAdmins/associations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/mspadminassociation.md): Add designated administrators to manage assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL PATCH /adminDelegations can be used for this content. ### List Tenant Administrators (deprecated) - [GET /mspCustomers/{customerId}/admins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspecadminlist.md): Retrieve a list of all administrators assigned to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins can be used for this content. ### Remove Administrator (deprecated) - [DELETE /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/deletemspecadmin.md): Remove an administrator's access from the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Get Administrator Details (deprecated) - [GET /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspecadmin.md): Retrieve detailed information for a specific administrator. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Assign Administrator (deprecated) - [PUT /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatemspecadmin.md): Assign an administrator to the tenant account with specified roles and permissions. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/delegatorAdmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatedelegatoradmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Retrieve Admin Delegations (deprecated) - [GET /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspdelegatedadmins.md): Retrieve active relationships between designated administrators and their assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/adminDelegations can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatemspdelegatedadmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### List Managed Tenants (deprecated) - [GET /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspecaccountlist.md): Retrieve a list of all managed tenant accounts. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Create Managed Tenant (deprecated) - [POST /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/createmspecaccountv3.md): Create a new managed tenant account with specified configuration settings. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants can be used for this content. ### Remove Managed Tenant (deprecated) - [DELETE /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/deletemspecaccount.md): Delete a managed tenant account and all associated data. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId} can be used for this content. ### Retrieve Managed Tenant (deprecated) - [GET /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspecaccount.md): Retrieve detailed information for a specific managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Update Managed Tenant (deprecated) - [PUT /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/updatemspecaccount.md): Update configuration settings for an existing managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId} can be used for this content. ### Send Administrator Invitation (deprecated) - [POST /mspCustomers/{customerId}/invitations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/sendinvitationemail_1.md): Send or resend an email invitation to an administrator to access the tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/invitations can be used for this content. ### Retrieve Brand Logo URLs (deprecated) - [GET /mspCustomers/{customerId}/logoUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspeclogourl.md): Retrieve download URLs for brand logo image files associated with the tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Retrieve Brand Details (deprecated) - [GET /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/getmsplabel.md): Retrieve MSP account branding, contact information, and portal settings. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Add Brand Details (deprecated) - [POST /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/addmsplabel.md): Create a new branding configuration. This method will be removed no sooner than 08/31/2026. The following URL POST /brandings can be used for this content. ### Update Brand Details (deprecated) - [PUT /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/updatemsplabel.md): Update existing branding configuration. This method will be removed no sooner than 08/31/2026. The following URL put /brandings can be used for this content. ### Retrieve Brand Base URLs (deprecated) - [GET /mspLabels/baseUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/getmspbaseurl.md): Retrieve base URLs for brand resources and assets. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Get Delegations (deprecated) - [POST /delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getdelegationsforviewlegacy.md): Get the list of customer delegations. This method will be removed no sooner than 08/31/2026. The following URL POST /delegations/query can be used for this content. ### List Managed Tenants (deprecated) - [GET /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecaccountlist.md): Retrieve a list of all managed tenant accounts. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Create Managed Tenant (deprecated) - [POST /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/createmspecaccountv3.md): Create a new managed tenant account with specified configuration settings. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants can be used for this content. ### Add Designated Tenant Accounts (deprecated) - [PATCH /mspCustomers/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/assignmspectomultipletechpartner.md): Add or update MSP-EC account relationships with multiple integrator or installer accounts. This method will be removed no sooner than 08/31/2026. The following URL PATCH /tenantDelegations can be used for this content. ### Assign Administrators (deprecated) - [PATCH /mspCustomers/mspAdmins/associations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/mspadminassociation.md): Add designated administrators to manage assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL PATCH /adminDelegations can be used for this content. ### Remove Managed Tenant (deprecated) - [DELETE /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/deletemspecaccount.md): Delete a managed tenant account and all associated data. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId} can be used for this content. ### Retrieve Managed Tenant (deprecated) - [GET /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecaccount.md): Retrieve detailed information for a specific managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Update Managed Tenant (deprecated) - [PUT /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspecaccount.md): Update configuration settings for an existing managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId} can be used for this content. ### Get Tenant Activation Status (deprecated) - [GET /mspCustomers/{customerId}/activationStatus](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecactivationstatus.md): Check whether a tenant account is currently activated or deactivated. This method will be removed no sooner than 08/31/2026. ### List Tenant Administrators (deprecated) - [GET /mspCustomers/{customerId}/admins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecadminlist.md): Retrieve a list of all administrators assigned to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins can be used for this content. ### Remove Administrator (deprecated) - [DELETE /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/deletemspecadmin.md): Remove an administrator's access from the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Get Administrator Details (deprecated) - [GET /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecadmin.md): Retrieve detailed information for a specific administrator. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Assign Administrator (deprecated) - [PUT /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspecadmin.md): Assign an administrator to the tenant account with specified roles and permissions. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Disable Support Access (deprecated) - [DELETE /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/disableruckussupport.md): Revoke support team access to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Get Support Access Status (deprecated) - [GET /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getruckussupportstatus_1.md): Check whether support team access is currently enabled or disabled for the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Enable Support Access (deprecated) - [POST /mspCustomers/{customerId}/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/enableruckussupport.md): Grant support team access to assist with tenant account issues. This method will be removed no sooner than 08/31/2026. The following URL put /tenantActivations/supportStatus/{tenantId} can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/delegatorAdmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatedelegatoradmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Send Administrator Invitation (deprecated) - [POST /mspCustomers/{customerId}/invitations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/sendinvitationemail_1.md): Send or resend an email invitation to an administrator to access the tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/invitations can be used for this content. ### Retrieve Brand Logo URLs (deprecated) - [GET /mspCustomers/{customerId}/logoUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspeclogourl.md): Retrieve download URLs for brand logo image files associated with the tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Retrieve Admin Delegations (deprecated) - [GET /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspdelegatedadmins.md): Retrieve active relationships between designated administrators and their assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/adminDelegations can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspdelegatedadmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Retrieve Tenant Delegations (deprecated) - [GET /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspeclisttointegrator.md): Retrieve active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/tenantDelegations can be used for this content. ### Update Tenant Delegations (deprecated) - [PATCH /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/assignmspeclisttodelegated.md): Update active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/tenantDelegations can be used for this content. ### Retrieve Brand Details (deprecated) - [GET /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmsplabel.md): Retrieve MSP account branding, contact information, and portal settings. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Add Brand Details (deprecated) - [POST /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/addmsplabel.md): Create a new branding configuration. This method will be removed no sooner than 08/31/2026. The following URL POST /brandings can be used for this content. ### Update Brand Details (deprecated) - [PUT /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemsplabel.md): Update existing branding configuration. This method will be removed no sooner than 08/31/2026. The following URL put /brandings can be used for this content. ### Retrieve Brand Base URLs (deprecated) - [GET /mspLabels/baseUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspbaseurl.md): Retrieve base URLs for brand resources and assets. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Query Customer Data for MSP-EC (deprecated) - [POST /mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/querymspecs.md): Retrieves customer details for managed service providers end customers. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Query Inventory for MSP (deprecated) - [POST /msps/{mspTenantId}/ecInventories/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getdeviceinventory.md): View the list of networking devices installed in end customers venues. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/inventories/query can be used for this content. ### Query Technology Partners (deprecated) - [POST /techpartners/mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecs.md): Retrieves the list of managed service providers end customers for technology partners based on the provided query parameters. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ## View MSP View MSP and VAR information. Note: this group of endpoints is used to view operational data. They don't provide the means to manage configuration. ### Get Delegations (deprecated) - [POST /delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getdelegationsforviewlegacy.md): Get the list of customer delegations. This method will be removed no sooner than 08/31/2026. The following URL POST /delegations/query can be used for this content. ### Query Customer Data for MSP-EC (deprecated) - [POST /mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/querymspecs.md): Retrieves customer details for managed service providers end customers. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Query Inventory for MSP (deprecated) - [POST /msps/{mspTenantId}/ecInventories/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getdeviceinventory.md): View the list of networking devices installed in end customers venues. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/inventories/query can be used for this content. ### Query Technology Partners (deprecated) - [POST /techpartners/mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/view-msp/getmspecs.md): Retrieves the list of managed service providers end customers for technology partners based on the provided query parameters. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Get Delegations (deprecated) - [POST /delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getdelegationsforviewlegacy.md): Get the list of customer delegations. This method will be removed no sooner than 08/31/2026. The following URL POST /delegations/query can be used for this content. ### Query Customer Data for MSP-EC (deprecated) - [POST /mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/querymspecs.md): Retrieves customer details for managed service providers end customers. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Query Inventory for MSP (deprecated) - [POST /msps/{mspTenantId}/ecInventories/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getdeviceinventory.md): View the list of networking devices installed in end customers venues. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/inventories/query can be used for this content. ### Query Technology Partners (deprecated) - [POST /techpartners/mspecs/query](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecs.md): Retrieves the list of managed service providers end customers for technology partners based on the provided query parameters. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ## Firmware Upgrade Scheduling Manages firmware upgrade schedules for access points and switches. Supports recurring automated upgrades and one time manual scheduling options. ### Schedule Firmware Upgrade (deprecated) - [POST /mspCustomers/firmwareUpgradeSchedules](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/firmware-upgrade-scheduling/mspfirmwareupgrade.md): Create or update firmware upgrade schedules with automatic or manual timing options. This method will be removed no sooner than 08/31/2026. The following URL POST /firmwareUpgradeSchedules can be used for this content. ## Tenant Delegation Management Manages delegation relationships between service provider accounts, technology partners, installers, and tenant accounts. Supports assigning tenant accounts to technology partners and controlling organizational access permissions. ### Add Designated Tenant Accounts (deprecated) - [PATCH /mspCustomers/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/assignmspectomultipletechpartner.md): Add or update MSP-EC account relationships with multiple integrator or installer accounts. This method will be removed no sooner than 08/31/2026. The following URL PATCH /tenantDelegations can be used for this content. ### Retrieve Tenant Delegations (deprecated) - [GET /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/getmspeclisttointegrator.md): Retrieve active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/tenantDelegations can be used for this content. ### Update Tenant Delegations (deprecated) - [PATCH /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-delegation-management/assignmspeclisttodelegated.md): Update active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/tenantDelegations can be used for this content. ### Add Designated Tenant Accounts (deprecated) - [PATCH /mspCustomers/delegations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/assignmspectomultipletechpartner.md): Add or update MSP-EC account relationships with multiple integrator or installer accounts. This method will be removed no sooner than 08/31/2026. The following URL PATCH /tenantDelegations can be used for this content. ### Retrieve Tenant Delegations (deprecated) - [GET /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspeclisttointegrator.md): Retrieve active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/tenantDelegations can be used for this content. ### Update Tenant Delegations (deprecated) - [PATCH /mspIntegrators/{integratorId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/assignmspeclisttodelegated.md): Update active relationships between designated accounts and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/tenantDelegations can be used for this content. ## Administrator Access Control Manages administrator assignments and access control for MSP tenant accounts. Supports assigning or removing administrators, configuring role based permissions and privilege groups, and managing cross tenant administrator access. ### Assign Administrators (deprecated) - [PATCH /mspCustomers/mspAdmins/associations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/mspadminassociation.md): Add designated administrators to manage assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL PATCH /adminDelegations can be used for this content. ### List Tenant Administrators (deprecated) - [GET /mspCustomers/{customerId}/admins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspecadminlist.md): Retrieve a list of all administrators assigned to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins can be used for this content. ### Remove Administrator (deprecated) - [DELETE /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/deletemspecadmin.md): Remove an administrator's access from the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Get Administrator Details (deprecated) - [GET /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspecadmin.md): Retrieve detailed information for a specific administrator. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Assign Administrator (deprecated) - [PUT /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatemspecadmin.md): Assign an administrator to the tenant account with specified roles and permissions. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/delegatorAdmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatedelegatoradmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Retrieve Admin Delegations (deprecated) - [GET /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/getmspdelegatedadmins.md): Retrieve active relationships between designated administrators and their assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/adminDelegations can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/administrator-access-control/updatemspdelegatedadmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Assign Administrators (deprecated) - [PATCH /mspCustomers/mspAdmins/associations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/mspadminassociation.md): Add designated administrators to manage assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL PATCH /adminDelegations can be used for this content. ### List Tenant Administrators (deprecated) - [GET /mspCustomers/{customerId}/admins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecadminlist.md): Retrieve a list of all administrators assigned to the tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins can be used for this content. ### Remove Administrator (deprecated) - [DELETE /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/deletemspecadmin.md): Remove an administrator's access from the tenant account. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Get Administrator Details (deprecated) - [GET /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecadmin.md): Retrieve detailed information for a specific administrator. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Assign Administrator (deprecated) - [PUT /mspCustomers/{customerId}/admins/{adminId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspecadmin.md): Assign an administrator to the tenant account with specified roles and permissions. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/admins/{adminId} can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/delegatorAdmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatedelegatoradmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ### Retrieve Admin Delegations (deprecated) - [GET /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspdelegatedadmins.md): Retrieve active relationships between designated administrators and their assigned tenants. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId}/adminDelegations can be used for this content. ### Update Admin Delegations (deprecated) - [PUT /mspCustomers/{customerId}/mspadmins](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspdelegatedadmins.md): Update active relationships between designated administrators and their managed tenant. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/adminDelegations can be used for this content. ## Tenant Account Management Manages tenant accounts including creation, retrieval, updates, and deletion. Supports sending email invitations to tenant administrators and managing account configurations. ### List Managed Tenants (deprecated) - [GET /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspecaccountlist.md): Retrieve a list of all managed tenant accounts. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Create Managed Tenant (deprecated) - [POST /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/createmspecaccountv3.md): Create a new managed tenant account with specified configuration settings. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants can be used for this content. ### Remove Managed Tenant (deprecated) - [DELETE /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/deletemspecaccount.md): Delete a managed tenant account and all associated data. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId} can be used for this content. ### Retrieve Managed Tenant (deprecated) - [GET /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspecaccount.md): Retrieve detailed information for a specific managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Update Managed Tenant (deprecated) - [PUT /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/updatemspecaccount.md): Update configuration settings for an existing managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId} can be used for this content. ### Send Administrator Invitation (deprecated) - [POST /mspCustomers/{customerId}/invitations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/sendinvitationemail_1.md): Send or resend an email invitation to an administrator to access the tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/invitations can be used for this content. ### Retrieve Brand Logo URLs (deprecated) - [GET /mspCustomers/{customerId}/logoUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/tenant-account-management/getmspeclogourl.md): Retrieve download URLs for brand logo image files associated with the tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### List Managed Tenants (deprecated) - [GET /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecaccountlist.md): Retrieve a list of all managed tenant accounts. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants/query can be used for this content. ### Create Managed Tenant (deprecated) - [POST /mspCustomers](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/createmspecaccountv3.md): Create a new managed tenant account with specified configuration settings. This method will be removed no sooner than 08/31/2026. The following URL POST /tenants can be used for this content. ### Remove Managed Tenant (deprecated) - [DELETE /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/deletemspecaccount.md): Delete a managed tenant account and all associated data. This method will be removed no sooner than 08/31/2026. The following URL DELETE /tenants/{tenantId} can be used for this content. ### Retrieve Managed Tenant (deprecated) - [GET /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspecaccount.md): Retrieve detailed information for a specific managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ### Update Managed Tenant (deprecated) - [PUT /mspCustomers/{customerId}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemspecaccount.md): Update configuration settings for an existing managed tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId} can be used for this content. ### Send Administrator Invitation (deprecated) - [POST /mspCustomers/{customerId}/invitations](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/sendinvitationemail_1.md): Send or resend an email invitation to an administrator to access the tenant account. This method will be removed no sooner than 08/31/2026. The following URL put /tenants/{tenantId}/invitations can be used for this content. ### Retrieve Brand Logo URLs (deprecated) - [GET /mspCustomers/{customerId}/logoUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspeclogourl.md): Retrieve download URLs for brand logo image files associated with the tenant. This method will be removed no sooner than 08/31/2026. The following URL GET /tenants/{tenantId} can be used for this content. ## Brand Customization Manages branding customization for managed service provider accounts. Supports uploading logo images, configuring contact information and portal settings such as custom domain names and support URLs. ### Retrieve Brand Details (deprecated) - [GET /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/getmsplabel.md): Retrieve MSP account branding, contact information, and portal settings. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Add Brand Details (deprecated) - [POST /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/addmsplabel.md): Create a new branding configuration. This method will be removed no sooner than 08/31/2026. The following URL POST /brandings can be used for this content. ### Update Brand Details (deprecated) - [PUT /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/updatemsplabel.md): Update existing branding configuration. This method will be removed no sooner than 08/31/2026. The following URL put /brandings can be used for this content. ### Retrieve Brand Base URLs (deprecated) - [GET /mspLabels/baseUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/getmspbaseurl.md): Retrieve base URLs for brand resources and assets. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Check MSP Label (deprecated) - [GET /mspLabels/{mspLabel}](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/brand-customization/checkmsplabel.md): Check whether a specific MSP label is already in use before brand configuration.This method will be removed no sooner than 08/31/2026.The following URL POST /brandings can be used for this content. ### Retrieve Brand Details (deprecated) - [GET /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmsplabel.md): Retrieve MSP account branding, contact information, and portal settings. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content. ### Add Brand Details (deprecated) - [POST /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/addmsplabel.md): Create a new branding configuration. This method will be removed no sooner than 08/31/2026. The following URL POST /brandings can be used for this content. ### Update Brand Details (deprecated) - [PUT /mspLabels](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/updatemsplabel.md): Update existing branding configuration. This method will be removed no sooner than 08/31/2026. The following URL put /brandings can be used for this content. ### Retrieve Brand Base URLs (deprecated) - [GET /mspLabels/baseUrls](https://docs.ruckus.cloud/deprecated_apis/mspservice-0.3.3/deprecated/getmspbaseurl.md): Retrieve base URLs for brand resources and assets. This method will be removed no sooner than 08/31/2026. The following URL GET /brandings can be used for this content.